This session provides support and guidance in how to address conflict when it arises.


  • Life Skills
  • Conflict Resolution
  • Interpersonal Skills


By the end of this session, participants will be able to:

  • Analyze strategies of conflict resolution.
  • Potentially improve their response to conflict resolution situations.


  • Conflict Challenges activity sheet—make a copy for each participant
  • The Strategy to Conflict Resolution activity sheet—make a copy for each participant
  • Pen or pencil for each participant


Text in italics should be read aloud to participants. As you engage your post in activities each week, please include comments, discussions, and feedback to the group relating to Character, Leadership, and Ethics. These are important attributes that make a difference in the success of youth in the workplace and in life.


Review with participants the strategies for conflict resolution discussed at a previous post meeting.


Ask: Have you used any of the strategies since you learned about them? If any strategies have been used, ask for volunteers to share how the situation was resolved using those steps as guidance.

Activity 1

Pass out copies of the Conflict Challenges activity sheet and The Strategy to Conflict Resolution activity sheet

Tell participants to form groups of four and take turns sharing how they would use the strategies to defuse or redirect potential conflict. Have them use the following steps to help organize their discussion:


  1. Read the conflict aloud.
  2. Each person in the small groups will respond orally to the scenario with their best strategy or response.
  3. After listening carefully to individual responses, each group will reach a consensus on the “best probable solution.”
  4. Repeat steps 1–3 for each scenario until finished or time is called.
  5. Each small group will report its solutions on each scenario to the entire group.


After each team has reviewed the scenarios, wrap up the session with the reflection questions below.


Some sample questions are below. They are designed to help the participants apply what they have learned to their own interests. You are welcome to use these questions or develop your own questions that relate to your post or specific focus area.


Focusing Questions

  • Which of the scenarios was the easiest to manage? Why?
  • Which of the scenarios was the hardest to address? Why?

Analysis Questions

  • How does discussing a solution before you need one help you to be a better problem solver?
  • How is conflict resolution an important leadership skill?

Generalization Questions

  • What does the way you solve a problem tell others about your character?
  • How might you use this in your daily life, in college, and in your potential career?
  • Why is this important?
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